We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we inform you of what data is collected when you use our products, websites and software, why we collect this data, and how we use this data to improve your user experience. This allows you to understand exactly how we work.
NightBalance respects the privacy of all its Products’ users and ensures that all the personal data you provide us is treated with confidentiality. We use your data in order to optimally support you and answer any questions you may have. For any other concerns we will only use this information with your consent. NightBalance will not sell your data to any third parties and will only send the data to third parties involved with our Product supply when it is deemed necessary for your support, the insurance of your Products or when a government authority requires it. This mainly includes the distributor, OSAS nurses, your treatment specialists, representatives of health insurance companies (who have the exclusive goal of insuring Products) and the government.
Using our Products
When you register to use one of our Products, we ask you to provide personal information. This information is used to provide a service relating to the Products you are using. In this way, we use your email address to support your use of our Products. This support can come in the form of general advice, reminders to read the Products’ data, reminders to keep using the Products, and, for example, monthly reports. Your surname and date of birth are used to identify you by your supporting doctor. If you no longer want this service, you can unsubscribe on our website. Information concerning the use of our Products and the feedback we receive from our users and visitors helps us to further develop and improve our Products. The information is safely stored on NightBalance’s secure servers or on those of host partners who are controlled by NightBalance. We won’t combine this information with other personal information available to us.
When you send us emails or other messages, it is possible that these messages are stored. Sometimes we will ask you for personal information pertaining to the situation. This enables to us optimally process your enquiries and answer your questions. The information is stored on NightBalance’s secure servers or those of a third party. We won’t combine this information with other personal information available to us.
NightBalance will not sell your data to any third parties and will only send the data to third parties involved with our Product supply when it is deemed necessary for your support, the insurance of your Products or when a government authority requires it. Our employees and our third parties must respect your trust in providing us your information.
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