Windows indicates that the USB drivers cannot be configured.
Either the USB drivers were not installed correctly or the USB cable is not working properly.
» Disconnect the SPT from the computer and go to the directory of the USB stick. In the folder ‘Drivers’ double-click ‘CDM20814_Setup.exe’ to (re-)install the USB drivers.
» Re-connect the SPT to the computer and wait until Windows indicates ‘Device driver software installed successfully’.
» Contact your distributor if this does not solve the problem.
How do I change the date and/or time of the device?
The settings of the date and time may differ due to time zones or daylight saving time differences.
» 1. Start the SPT Connect software.
» 2. Make sure that the date and time settings of your computer are correct.
» 3. Connect the SPT to the computer.
» 4. If the date and time between the device and computer differ more than 24 hours the software will automatically present the option to synchronise the date and time.
» 5. If you want to manually adjust the date and time of the device go to the menu and select ‘Settings’ > ‘Set device time’ > ‘OK’.
» 6. The information screen will show the current (new) date and time of the device.
» Important! The date and time of previously stored sleep data will not be changed retrospectively; only future sleep data will be stored with new time settings!
Does the SPT automatically change the time between summer and winter time?
No. The device does not know in which country it is being operated. The one hour difference should be programmed manually.
» To manually adjust the date and time of the device go to the menu and select ‘Settings’ > ‘Set device time’ > ‘OK’.